Privacy Policy
How we collect, use, and protect your personal information.
Denise White Bespoke Estate Agents is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.
We handle your data responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Data Controller Information
Who is responsible for your data.
Denise White Bespoke Estate Agents is the data controller responsible for your personal data.
Contact Details
Email: [Privacy Email Address]
Phone: [Phone Number]
Address: [Business Address]
Information We Collect
Personal Data We Collect
Information you provide directly or through website use.
We may collect and process the following personal information:
Name
Email address
Phone number
Property address
Enquiry details
Any information submitted via contact or valuation forms
We do not collect sensitive personal data unless explicitly provided by you.
How We Use Your Information
Why we collect and process personal data.
Your information may be used to:
Respond to enquiries
Arrange property valuations or viewings
Provide property-related services
Communicate relevant information you request
Improve website performance and user experience
We only use your data where there is a lawful basis to do so.
Lawful Grounds for Processing
Our legal justification for handling your data.
We process personal data based on:
Your consent
Performance of a contract or pre-contract steps
Compliance with legal obligations
Legitimate business interests
Data Storage & Security
How We Store and Protect Your Data
Your personal data is stored securely and protected against unauthorised access, loss, or misuse. We take reasonable technical and organisational measures to safeguard your information.
We retain personal data only for as long as necessary for its intended purpose.
Cookies Policy
Cookies and Tracking Technologies
This website uses cookies to improve functionality and user experience.
Cookies may be used to:
Analyse website traffic
Understand how visitors interact with the site
Improve site performance
You can control or disable cookies through your browser settings.Third-Party Services
External services we may use.
We may use trusted third-party services such as website hosting providers, analytics tools, or email services. These providers only process data on our behalf and are required to protect your information.
We do not sell or share your personal data with third parties for marketing purposes.
Your Data Protection Rights
Your rights under UK data protection law.
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request data portability
Withdraw consent at any time
To exercise these rights, please contact us using the details above.
Privacy Enquiries and Complaints
How to raise concerns or questions.
If you have any questions about this Privacy Policy or how your data is handled, please contact us directly.
If you believe your data has been misused, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Policy Updates
Keeping this policy up to date.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will apply from the date of publication.